Multinational Underwriters Direct Settlement Network

MultiNational Underwriters can provide it's policyholders with a comprehensive direct settlement network. This makes sure that you will be able to receive quality medical treatment with no hassle and in a timely manner. When visiting a medical facility within MNU’s network please follow the procedures outlined here:

Present your MNU membership card and proof of identification to the receptionist prior to the consultation.
Sign the Claim Form to acknowledge receipt of the treatment following the consultation.
Settle any co-payments, or deductible/excess payments with the clinic/medical centre prior to leaving.
For example, if your policy with us has a 20% co-payment for out-patient treatment, you should settle 20% of the total bill prior to leaving the clinic/medical centre. In such a case, if your total bill is $300, we will pay $240 direct to the clinic/medical centre and you will pay $60 following your treatment and prior to leaving the clinic/medical centre.

IMPORTANT NOTES

The direct settlement network should not to be used to obtain any treatment, which falls outside the scope of your policy.
The direct settlement network is dependent upon the level of cover that you have purchased from MNU
MNU will not provide cover for any membership fees that may be demanded by any medical provider.
If you use a Hospital outside of the Network, please ask the Hospital to contact the insurer and they will arrange direct settlement.

Shanghai
1. Shanghai East Int’l Medical Center (Worldwide Care)
24 Hour Emergency Service (Need to make a call first)
Monday to Friday 9 am – 8 pm, Saturday 9 am – 2 pm, Sunday 9 am – 1 pm
1/F 551 Pudong Nan Lu
Tel: 5879 9999

2. Global Healthcare (For Outpatient)
Monday to Friday 8 am – 7 pm, Saturday 9 am – 5 pm, (Need Appointment)
Sunday 9 am – 1 pm
Shanghai Kerry Centre
Rm 301 1515 Nanjing West Road
Tel: 5298 6339

If you would like more information about MNU’s direct settlement network, international health insurance plans, or to receive a free quote, please contact us.